Shipping

Can i change my delivery address?

If you've entered your shipping address incorrectly or need to update it, please reach out to us as soon as possible at sales@theinsideoutstudios. Use the email subject line 'CHANGE OF DELIVERY ADDRESS'. We will do our best to ensure the correct delivery of your order.

In the event that your order has already been shipped, you will be responsible for contacting the courier to update the address or collect the parcel from the address that has been entered. IO is not responsible for missing packages. We will consider items sold and no refunds will be given. 

 

When will my order be shipped?

We ship all orders within 2 days. Please allow an extra 3-4 days for your parcels to be delivered to you.

 

International Delivery (Outside of Singapore) 

We offer international shipping, with free delivery on orders over SGD $150. Shipping rates for international orders will be displayed at checkout.

Do note that shipping internationally takes longer. Contact us at hello@theinsideoutstudios should you have any concerns.